4-6 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
4. The length of time he keeps personal information
The GDPR requires you to disclose the period of time during which you will store personal information. Nathan should consider how long he needs to retain information for business purposes and to comply with any legal or tax obligations, and keep in mind that data shouldn't be kept for any longer than necessary. For example:
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Dominica Rossa, am the data controller of your personal information. If you have any questions or concerns, you may contact me at email@example.com . Alternately, you may mail me at:
Dominica Rossa, 199 Beach Road, Cape Town, 8005, South Africa
All orders will be processed within one week, then shipped out via courier.
Shipping times are additional to processing times. See the following estimates;
South Africa: 1-5 working days
North America: 1-2 weeks
Europe: 1-2 weeks
Australia: 1-2 weeks
Asia Pacific:1-2 weeks
***Transit times above have been adjusted to reflect the reduced capacity during the pandemic***
I make and ship everything from Cape Town, South Africa
All orders come in a card box, multiple items may be packaged together unless otherwise requested. If you are sending directly to a gift recipient I can include a gift note in your parcel free of charge. Leave a note at checkout specifying the note that you would like.
Aramex courier - tracked - signature required
Delivery in 1-5 days
Via Fed-Ex, Signature required
Delivery in 1-2 weeks
*** Transit times above have been adjusted to reflect the reduced capacity during the pandemic ***
My ring sizes are in the UK 'letter' format. If you know your size in another format (for instance US) please just select any size and leave a note at checkout specifying your actual size.
I can make a large range of sizes. As a very rough guide most women wear sizes 'I' through to 'R', with M-O being the most common. The smallest sizes are at the beginning of the alphabet.
Please bear in mind that different styles of rings fit differently - ring style, weight, and ring band size all impact upon fit. Additionally each finger will be a different size, and typically ring sizes are slightly larger on the dominant hand. Please message me if you have any questions.
International parcels can be subject to additional charges once the receiving country has assessed the parcel's value at customs.
These policies vary from country to country and these costs are not determined by or collected by, me.
Sterling silver: 92.5% silver
Sterling Silver can develop a black/brown patina. It should be worn regularly or stored in an air tight container. Should patina develop it is easily polished with a soft cloth or jewellery cleaner. Avoid contact with chemicals.
Hypoallergenic for most people.
Gold Filled: real gold bonded onto a base metal (usually brass) with good care it does not chip or tarnish. Harder wearing than most gold plate.
Avoid contact with liquids, perfume, and chemicals. Wipe clean with a soft, non-abrasive cloth. Keep dry and store in an air tight container when not worn. Wipe clean regularly with a soft cloth, this will also bring back shine.
Hypoallergenic for most people.
Raw brass is an alloy of copper and zinc. When polished it resembles gold and tarnishes to an antique bronze colour.
Brass can develop a deeper colour/patina fairly quickly when frequently exposed to air, warm weather, or stored in damp conditions. This can be removed with jewellery cleaner and a soft cloth.